Careers

Careers

People are the most important assets of any organisation. In NETPLUZ, we believe in providing the right working environment and opportunities for individuals to develop his or her potential to the fullest.

As a young and growing company, we work hard, we play hard but we also take care of our families. To achieve work-life balance, pro-family initiatives (such as working from home and flexible working hours) to support our employees are also being offered.

For a rewarding and exciting career, come join us! Please email your resume to hr@netpluz.asia.

Career Opportunities

Please click on your interested role to find out more details.

Job Highlights

Roles & Responsibilities

  • Provide off-site and on-site troubleshooting isolation and resolution
  • Responsible for attending to level 1 & 2 escalations and support
  • Monitor, evaluate and solve potential network performance issues
  • Manage infrastructure-related and other network requests and problems
  • Support customers via email and phone calls
  • Monitor and ensure that all fault tickets are resolved timely and meet performance SLA
  • Provide timely response to all issues reported by customers
  • Document the resolution of incidents and problems
  • Manage and observe system, network, application and service alerts
  • Ticketing & Escalation, engineer’s principle role is troubleshooting all the technical related issues
  • Maintain and comply with standard Company technical and administrative procedures
  • Work with customers, helpdesk, service manager, project manager, and vendor in problem-solving
  • Work on technical issues with Vendors or Carriers technical assistance Support Centre and oversee or escalate each problem until resolution

Requirements

  • Candidate must possess NITEC/Higher NITEC or Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Cyber Security or equivalent.
  • At least 1-2 Year(s) of working experience in IT environment and professional certification like CCNA will be preferred. Candidates with no working experience are also welcome to apply.
  • Able to work in a shift environment.
  • Strong analytical; skills and has a flair for dealing with technical and operational problems.
  • Good written & verbal communication and presentation skills.
  • Preferably Junior Executive specialized in Technical & Helpdesk Support or equivalent.
  • On-job training will be provided.

Please email your resume to hr@netpluz.asia.

Job Highlights

Roles / Responsibilities

  • Proven hands-on network engineering and administration experience, including networking protocols, routing and switching technologies.
  • Planning, researching and developing network security policies, standards and procedures.
  • Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
  • Good working knowledge of Cybersecurity risk management, technical vulnerability management (vulnerability assessment, penetration testing), application security, security technologies (system hardening, IDS/IPD, firewall), security incident response and security assessment.

Hands-on experience in the following IT Security Tools:

  • Next Generation Firewall (e.g., FortiGate, Sophos)
  • Tenable Nessus, Email Security, Endpoint Protection (e.g., Symantec, Sophos Endpoint)
  • SD-WAN, Ruckus WLAN
  • Monitor all network resources proactively to ascertain the general of the networks and to detect faults or errors.
  • Network and Log Monitoring (e.g. Nagios, PRTG, CACTI )

Requirements:

  • A technologist at-heart, and love the development of automations to speed ways-of-working.
  • You have at least 2-3 years of relevant experience.
  • You enjoy hands-on technical work and documentation.
  • You are a self-motivated and results oriented individual.
  • You have good analytical, problem-solving, presentation and communication skills.
  • Possess at least CCNA, Network+, Security+ or equivalent IT security certifications.
  • OJT, training courses provided.

Please email your resume to hr@netpluz.asia.

Job Highlights

Roles / Responsibilities

  • Manage and monitor all installed systems and infrastructure
  • Install, configure, test and maintain operating systems, application software and system management tools
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems
  • Provide 2nd and 3rd level support
  • Liaise with customers and vendors for problem resolution
  • Provide off-site and on-site troubleshooting isolation and resolution.
  • On-Call for after-hours and weekend support.
  • Willing to perform after office hours routine maintenance

Requirements

  • Diploma or degree in Computer Science or Electronics Engineering or equivalent
  • Proven working experience in installing, configuring and troubleshooting Windows Server / CentOS Linux based environments.
  • Experience with virtualization and containerization (e.g., VMware, HyperV)
  • Experience with backup solution (Veeam)
  • Experience with monitoring systems (e.g. Nagios, Cacti, PRTG, Syslog)
  • Experience with Microsoft Exchange Server, Microsoft AD, Bind DNS & cPanel
  • Solid networking knowledge (OSI network layers, TCP/IP)
  • Good written & verbal communication and presentation skills
  • Ability to perform shift work and standby duty

Please email your resume to hr@netpluz.asia.

Responsible For:

Convert leads assigned and develop existing accounts to achieve targeted revenue and business objectives within defined portfolio

Skills Profile

A driven individual with business acumen and an eye for details, B2B solution selling targeting SMEs and Corporates.

Broad Function

  • Managed and grow existing portfolio assigned.
  • Achieving targeted sales revenue and its business objectives

Roles & Responsibilities

  • Identify opportunities in assigned portfolio
  • Maintain consistency and excellence in all interactions with clients, providing high quality customer experience
  • Follow up promptly on sales leads assigned
  • Using consultative selling approach to identify client’s needs and provide a holistic solution
  • Prepare and conduct sales presentation and proposal
  • Meet/Exceed budgeted sales target
  • Any other matters assigned.

Skills & Experience 

Candidate is able to:

  • Generate new opportunities through cross-selling/up-selling to new and existing portfolio.
  • Win new customers through our value proposition and holistic solution catering to client’s benefit.
  • Negotiate with prospects in terms of price, length of contract, packages etc.
  • Deliver service excellence in all interactions with prospects and customers

The ideal candidate will have:

  • At least 2 years’ experience in a client facing role
  • Telco and IT industry experience would be advantages
  • Strong consultative sales and negotiation skills
  • Ability to convert leads into sales, cross-sell/up-sell to existing customers.
  • Business acumen, strong problem-solving and analytical skills
  • Self-motivated, goal/result oriented and work well under pressure
  • Excellent interpersonal skills, and able to work independently in a fast-paced environment
Please email your resume to hr@netpluz.asia.

Responsible For:

Prospect and develop new business to achieve targeted revenue and business objectives within defined portfolio

Skills Profile

A driven individual with business acumen, with an eye for detail and B2B solution selling targeting medium to large enterprises.

Broad Function

  • Prospect for new business in assigned markets (Malaysia and Singapore)
  • Achieving targeted sales revenue and its business objectives

Roles & Responsibilities

  • Actively source new prospects for business opportunities
  • Follow up promptly on sales leads assigned.
  • Using consultative selling approach to identify client’s needs and provide a holistic solution.
  • Prepare and conduct sales presentation and proposal.
  • Maintain consistency and excellence in all interactions with clients, providing high quality customer experience.
  • Effective communication and co-ordination with internal departments
  • Meet/Exceed budgeted sales target.
  • Any other matters assigned.
  • Maintain existing customer with constant engagement with upselling.
  • Coordination with external vendors/ suppliers.

Skills & Experience 

Candidate is able to:

  • Drive sales and generate new opportunities.
  • Win new customers through Netpluz’s value proposition and holistic solution catering to client’s benefit.
  • Negotiate with prospects in terms of price, length of contract, packages etc.
  • Deliver service excellence in all interactions with prospects and customers.
  • Self-motivate, resourceful and possess initiative.
  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Business Studies/Administration/Management, Marketing or equivalent.
  • At least 3 Year(s) of working experience in Telco and IT industry is required for this position.
  • Preferably Manager specialized in Sales – Engineering/Technical/IT or equivalent.
  • Strong consultative sales and negotiation skills
  • Excellent interpersonal skills, and able to work independently in a fast-paced environment.
  • Driven, self-motivated, goal/result oriented and work well under pressure.
  • Business acumen, strong problem-solving and analytical skills
  • Ability to convert leads into sales, cross-sell/up-sell to existing customers
    Please email your resume to hr@netpluz.asia.

    The ideal candidate

    • Design B2B marketing strategies and execute integrated marketing programs to drive awareness, create demand and lead nurturing for our Managed Communications solutions.
    • Demonstrates a range of marketing skills from strategic thinking to creative and tactical execution
    • Develop client case studies and thought leadership content. 
    • Manage programmes end-to-end aligned to clear and specific outcomes. 
    • Ongoing analytics, reporting & optimization on program and pipeline performance. 
    • Possesses a positive attitude and thrives in a team environment
    • Is a self-starter, has the ability to lead, be forward-thinking, and resourceful
    • Has excellent communication skills, including writing, public speaking, emceeing and delivering presentations
    • Displays strong project management skills and is highly organized with great attention to detail
    • Is highly flexible and adaptable; able to juggle multiple projects efficiently with a can-do, roll-up-your-sleeves attitude
    • Understand B2B leads nurturing & demand generation tactics.
    • Ability to drive Marketing Qualified Leads (MQLs) to increase Sales Accepted Leads (SALs) through the mindset of Sales Development Representative (SDR).
    • Has a mindset of continuous learning and improvement 

    Qualifications

    • Minimum 3-5 years of experience working in marketing & branding roles
    • Experience in CRM systems (HubSpot or equivalent), Adobe Creative Suite, marketing automation tools, and tracking tools to assess campaign effectiveness
    • Excellent command of written and spoken English in a business context
    • Degree in business / marketing, or equivalent
    • Trainings will be provided.

    We regret that only shortlisted candidates will be notified.

    Please email your resume to hr@netpluz.asia.