SIP Trunking

VOIP (Voice Over IP) technology has matured and become mainstream. However, bugged by call quality issues (such as drop calls and choppy voice) due to poor delivery over unreliable network, adoption of VOIP services by businesses has been slow.

Through end-to-end network performance management and hosting of state-of-the-art VOIP infrastructure in our cloud, Netpluz delivers superior quality VOIP calls (based on SIP trunking) for our business customers. With subscription to our services, our customers not only eCloud Phonenjoy significant cost-savings but also increased productivity at work.

 

FEATURES

  • Level 6 virtual phone number
  • Phone numbers are no longer tethered to a set location and can be easily transferred to a new location
    • Employees working from home can make outbound calls with caller ids reflecting the company’s office numbers
    • Employees travelling overseas can save costs on mobile roaming
  • Offices, based overseas, can be perceived as operating locally
  • Guaranteed voice quality over Netpluz Internet connectivity (on static IP plan)
  • Service Flexibility
    • Inbound and outbound call making via IP Phone, mobile phone SIP dialer, IP-PBX
    • Service plans with multiple concurrent call options
    • Short term contract period for temporary deployment
  • Fast service activation – within one working day
  • Integration with Netpluz Managed IP-PBX service
  • Cost Savings
    • Zero setup cost
    • Competitive domestic and international call rate

 

SERVICE PLAN

Features

Company Main Line

Individual Direct Line

Incoming Calls

Free

Free

Concurrent Calls

Up to 10

1

* Service not applicable for call-centre and hotline services

* IP Phone rental options available

 

TECHNOLOGY

Session Initiation Protocol (SIP)

  • Mainstream VOIP technology for voice calls over IP network
  • Codec support: G.729, G.711

Netpluz CloudNetpluz Cloud

  • Voice infrastructure residing in Netpluz Cloud
  • High service availability guarantee
  • High-quality network to support VOIP service
    • Low jitters
    • Low latency
    • Low packet loss

 

PEOPLE

Experience

  • VOIP service delivery pioneer
  • More than 15 years of experience in the design, support and maintenance of large-scale VOIP network systems

 

DIFFERENTIATION

End-to-End Network Performance Management

  • Guaranteed voice quality for customers subscribing to Netpluz managed connectivity services

24×7 Proactive Network Monitoring

  • 24×7 Helpdesk Support
  • 24×7 Network Monitoring
  • Usage threshold monitoring

Service Guarantees

  • Voice Call Quality
  • Service Uptime
  • Provisioning and Service Response

 

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Contact us to take this conversation further!